Contact Us

Whether you have spotted something that looks out of date or simply have a question about how this site works, we would like to hear from you. Messages from readers help us keep our explanations of sign-up, limits, verification, payments, games and bonuses accurate and useful.

How to reach our team

The quickest route is email: info@adda.org.uk. A short subject line, such as "Correction" or "Site question", helps us pass your message to the right person. If your note is about a specific page, please include its address or title so we can find the passage you mean.

What we can help with

• Corrections: a bonus term, payment method or verification step that no longer matches what a brand publishes. We check reported details against the source and update the page where needed.
• Feedback: sections that felt unclear, topics you would like covered, or comparisons that would make the trade-offs easier to weigh.
• General questions: how our pages are put together, where a figure comes from, or how to navigate the site.

What we cannot do

We are an independent information site, not a casino operator. We have no access to anyone's player account and cannot help with deposits, withdrawals, frozen balances, document checks or account closures. For those, please contact the casino's own customer support directly, as only the operator can see and act on your account.

When to expect a reply

We read every message and aim to respond within a few working days. Corrections that need checking against a brand's published terms may take a little longer, and we will let you know once a change has been made.

Your information

We only use the details you send to answer your enquiry, as set out in our privacy policy, and we never ask for passwords or payment card details by email.

This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.